Portfolio
Welcome to my portfolio. Here you’ll find a selection of my work. Explore my projects to learn more about what I do.
01
Self-Service Grant Tracker: Empowering Applicants and Reducing Support Volume - Fidelity Charitable® | Fidelity Investments
Designed a self-service grant application tracker that reduced status-related support calls by 35% through transparent progress updates, plain-language communication, and proactive notifications—transforming a frustrating "black box" experience into one that empowered users and significantly decreased operational costs.
#statustracker #uxstrategy #accessibility #contentdesign #productdesign #userresearch #usabilitytesting
02
Instagram & Facebook | Meta Platforms Inc.
Discover and buy from brands and creators you love through one of its kind product recommendation experience.
#eCommerce #accessibility #contentdesign #productdesign #userresearch
03
Self-service Insight Dashboard | Securitas Technology
A data-driven, actionable & insightful lead generation dashboard for Securitas' commercial security solutions team to enable informed business decisions.
#datavisualization #uxstrategy #accessibility #insightsdashboard #contentdesign #productdesign #userresearch #usabilitytesting
04
Bill Matrix® | Fiserv
BillMatrix® from Fiserv is a single solution for billing and payments that gives your customers secure, convenient payment options.
#fintech #B2B #B2C #enterprise #datavisualization #uxstrategy #accessibility #insightsdashboard #contentdesign #productdesign #userresearch #usabilitytesting
05
TransferNow® | Fiserv
Account-to-account payment solutions that helps consumers move money quickly and securely.
#fintech #B2B #B2C #enterprise #datavisualization #uxstrategy #accessibility #insightsdashboard #contentdesign #productdesign #userresearch #usabilitytesting
06
Edlevo | Tietoevry
Tieto Education Services provides an efficient, time-saving digital school solution for teachers, parents, guardians, and students.
#EdTech #uxstrategy #accessibility #uxaudit #contentdesign #productdesign #userresearch #usabilitytesting #designsprints #co-desiging #B2C #SaaS
07
Data-Driven Decision Enabler (D3E) | Schneider Electric
Build to empower electricians.
#datavisualization #uxstrategy #accessibility #insightsdashboard #contentdesign #productdesign #userresearch #usabilitytesting #B2B #B2C